Starter pack · Restaurants & hospitality
An AI team that takes bookings, answers chats, orders supplies and closes the day's numbers
Four AI agents, pre-assembled for restaurants, cafes and service shops. They take bookings and answer chat through opening hours, draft the supply order from real sales, reply to reviews and look after regulars on LINE, then close the day's sales and costs for the owner every night — with a person approving at the points that matter. Live in 2–3 weeks.
Work in
Restaurants & hospitality+ human approval
To the customer
A person approves before it ever reaches the customer· drag to rotate
A fit if you…
- Restaurants, cafes, massage shops or service shops with 1–3 branches, where the owner is still on the floor and has no time to answer chat
- Shops taking dozens of bookings and messages a day across LINE, Facebook and Google, answered only when someone is free
- Shops that order stock on instinct, throw a lot away at closing, and know the day's sales but not the day's profit
A day with this pack running
- 07:00The agent sends the manager a LINE summary: today's bookings, the large tables to prepare, and the supplies ordered that arrive this morning
- 09:30A customer messages on Facebook for a table for 8 tonight. The AI checks the real schedule, offers open times, takes the booking and enters it — nobody on the floor picks up a phone
- 11:30Before the lunch rush the AI confirms every booking. Anyone who cancels frees their table straight back into the schedule for someone else to book
- 15:00In the quiet hour the agent drafts tomorrow's supply order from the last 4 weeks of sales, stock on hand and bookings ahead. The manager reads it for 5 minutes, changes 2 lines, approves, and it goes to the suppliers
- 22:30After closing the owner gets sales, food cost, gross profit, best sellers and what was thrown away, plus 3 draft review replies waiting to be posted
The output you get
Every channel counted (dine-in + delivery) · the draft supply order waits for the owner to confirm
An illustrative example — the names and figures are invented so you can see the shape of the work; the real thing is built around your business.
Example: Restaurants & hospitality
LIVE DEMO1 · Work arrives
2 · The AI agent does it
- Bookings, queue and customer chat
- Supply orders from real sales
- Review replies and LINE regulars
- Daily sales and cost summary
3 · You just approve
Large group bookings, catering, allergy requests and unhappy customers go to a member of staff every time, with the conversation summarised.
Result
under 2 minutes
to answer a chat or take a booking
What is in the pack
4 AI Agent already assembled
Takes messages from LINE OA, Facebook and Google into one inbox, answers menu, prices, opening hours and parking, and books tables or service slots against the real schedule. It sends confirmations and reminders before the time, and puts a slot back when a customer cancels.
Large group bookings, catering, allergy requests and unhappy customers go to a member of staff every time, with the conversation summarised.
Every afternoon the agent works out what to order from actual past sales, the day of the week, bookings ahead and stock on hand, then splits it into one order per supplier. It logs what gets thrown away at closing to sharpen the next order.
The AI only drafts the order. The manager edits and confirms every one before it reaches a supplier, and decides on changing suppliers or negotiating prices.
Pulls new reviews from Google and the page and drafts replies in the shop's voice, setting aside the ones a person should read first. It remembers repeat customers from booking and purchase history, and sends a thank you, a new dish or a birthday offer on LINE OA at the right moment.
Reviews under 3 stars, complaints about cleanliness or food, and every message to a regular are approved by the owner before they are posted or sent.
After closing the agent reads sales from the POS together with that day's supply order and waste, and sends a short LINE message: sales, food cost as a percentage, gross profit, best sellers, dishes worth dropping, and how it compares with last week.
The report is there to decide on. Changing a price, dropping a dish or reworking a recipe is the owner's call, from the numbers in front of them.
All included
What is in the box
- A shop knowledge base your team edits itself: menu, prices, opening hours, parking, booking and deposit policy
- An approval screen in LINE for supply orders, review replies and messages to regulars — approve or edit from a phone
- Ready-made messages: booking confirmation, reminder before the time, thank you after a visit, and review replies by star rating
- A daily and weekly dashboard: sales, food cost, waste and bookings, every branch on one page
- PDPA setup: the privacy notice in LINE OA, the customer data you keep, and how to delete it when a customer asks
- One training session for the manager and floor staff, a short handbook, and tuning through the first 30 days after go-live
Go live
Live in 2–3 weeks
Step 1 / 3 · Collect the shop's data and set the rules
3–4 days
- 13–4 days
Collect the shop's data and set the rules
Export 2–3 months of sales from the POS, the supply and supplier lists, the menu and prices, and connect LINE OA and the page. Then agree what the AI does on its own and what a person has to approve first.
- 21–1.5 weeks
Connect the systems and trial with the team
- 31 week
Go live and tune
under 2 minutes
to answer a chat or take a booking
all through opening hours, instead of customers waiting for a free pair of hands, and the AI closes around 70% of questions itself, from the shops we have done
15–25%
less food waste
after 2 straight months of ordering against real sales; it usually shows first on fresh produce, vegetables and meat
every day
the owner knows that day's gross profit
in one message at 22:30, instead of at month end when the accounts come back, too late to change a dish or a price
Price and scope
One price, paid once, to install all 4 agents in a fixed scope, plus a small monthly fee for models and support, for 1–3 branches. All in, the month costs about the same as one part-time member of staff. No separate Audit fee.
Not included
- Replacing or installing a new POS (we work with the one you have, as long as it can export)
- Deep integration with delivery apps or outside loyalty systems, beyond reading the totals
- A fourth branch or more, or a central kitchen distributing supplies across branches
- Menu photography, content production and running ads
- Bookkeeping, tax and reports for auditors
Where you go when you grow
When you pass 3 branches, want to connect delivery apps, a loyalty system and accounting, or want full management reporting, you can move up to the Customer service on every channel bundle, the Cut cost, stop the bleeding bundle, or Agentic Workflow Design and Implement & Coach built around your shop — the knowledge base and the agents set up in the pack all carry over.
Safety in this business
- Customer data (name, phone, birthday, booking history) is kept only as far as serving them needs, with a privacy notice in LINE OA and deletion on request, under PDPA.
- The AI does not post review replies and does not message regulars until the owner approves. Reviews about food poisoning, cleanliness or claims for damages go straight to a person, with no draft reply written.
- Sales, costs and supplier lists stay in the shop's own systems and are not used to train models, and every supply order needs a person to confirm it before it goes out.
FAQ for Restaurants & hospitality
Does it work with any POS?
Yes, as long as the POS exports daily sales as a file or has an API to read, which most POS systems Thai restaurants use can do. If you still write the totals in a book, we start with a simple form for staff to fill in at closing, and connect the POS later when you are ready.
We are a small shop, just the owner, no manager. Can we use it?
Yes, and this is where it shows most, because every approval happens on your phone in LINE and takes a few minutes a day. If you have no booking system at all, the pack sets one up for you.
Our menu and prices change often. Do we have to tell you every time?
No. The shop knowledge base is yours to edit on the spot — add a dish, change a price, take something off for the day — and the AI uses the new information for answers and for the supply order immediately.
What if the AI double-books, or orders the wrong thing?
Bookings read and write the same schedule your staff use, so there is no second set of books to clash with. Supply orders are only drafts and a person confirms every one. Through the first month we show you the AI's orders next to what the shop actually ordered, so the formula gets tuned until it is accurate.
We already take bookings through another app or delivery. Can they work together?
Yes, at the level of reading totals: the AI folds those channels into the daily report and uses them to work out the supply order. Deeper integration, such as taking orders or editing menus inside those apps, is outside the pack and can be built in the Implement & Coach service.
How do we start?
A free 30-minute call. Tell us how many branches you have, which POS you use and which chat channels you are on, and we will say straight out whether this pack fits your shop or whether it should be designed around you. No obligation.
Cases from similar businesses
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See this casePacks for other businesses
Let AI take bookings, order supplies and close your numbers in 3 weeks
A free 30-minute call. Tell us where your shop gets stuck and we will say whether this pack fits, and what you should see in numbers within the first month. No obligation.
Want to see it working first? Open the sample workspace for a business like yours — this exact team of agents is running in it. Sample data, no sign-up.