AI Skills Training
Train the team to work with AI
We train staff at every level to use AI on their own real work — from executives planning it to front-line teams instructing and checking AI. Skills are scored before and after, and a coach follows up until it is actually being used.
Work in
AI Skills Training+ human approval
To the customer
A person approves before it ever reaches the customer· drag to rotate
Timeline
Usually 6–8 weeks (a 0.5–2 day workshop plus 4 weeks of coaching)
Your time
Learners give the workshop time as scheduled, plus about 1 hour a week during coaching. One coordinator helps gather the sample work and set the dates.
Deliverables
6 deliverables
Starts with
A free 30-minute call
Example: Train the team to work with AI
LIVE DEMO1 · Work arrives
2 · The AI agent does it
- A skills assessment before the training
- Workshops split by role
- A manual and a prompt library for your company
- Your company's rules for using AI
- A checking standard for each kind of work
3 · You just approve
The sample work used in the room has personal data masked first, and we pick tools that match how confidential your data is, in line with PDPA.
Result
60–80%
Share of staff using AI on real work
Who it is for
Is this service right for you?
A fit if you…
- Companies that bought AI tools where only a handful of people use them, or use them without confidence
- Executives who want the whole organisation speaking the same language about AI before investing in a system
- Teams already running an AI workflow (from Implement & Coach) who want front-line staff to look after it and build on it
- SMEs with no IT department who want existing staff to use AI instead of hiring more people
Not yet, if…
- If you do not yet know which jobs should use AI, start with the AI Readiness Audit so the training lands where it pays
- If you want us to build a system you can use straight away, Implement & Coach fits better and already includes training your team
What it fixes
What this service unlocks
What you get
Real deliverables you can hold
Steps
How it runs step by step
Usually 6–8 weeks (a 0.5–2 day workshop plus 4 weeks of coaching) in total
Step 1 / 5 · A free 30-minute call, and collecting real work
Week 1
- 1Week 1
A free 30-minute call, and collecting real work
We hear which teams do what and where it hurts, then ask for 5–10 pieces of real work — customer chats, reports, documents — to use as the exercises.
- 2Weeks 1–2
Skills assessment before the training
- 3Weeks 2–3
Workshops by role
- 44 weeks
Ongoing coaching
- 5Weeks 7–8
Measure after the training and hand over
Sample of the output
An extract from a training plan
Taken from the plan for a 40-person retailer. Every group has a goal that is something they can actually do, and a clear way to measure it.
Executives (3)
What they can do afterPick the work AI should take, set where people approve, read an AI results report
Measured byA one-page company AI plan with every approval point named
Supervisors (6)
What they can do afterSet the team's standard for checking AI's work and write standard prompts for their staff
Measured byA checklist per team, plus at least 5 prompts in the shared library
Chat admins (12)
What they can do afterDraft replies with AI, then check price, stock and customer name before every send
Measured byTime per chat, and % of replies that need fixing after sending
Accounts / documents (5)
What they can do afterHave AI summarise and pre-key documents without putting personal data into a public AI
Measured byTime per document, plus 100% on the PDPA test
| Group | What they can do after | Measured by |
|---|---|---|
| Executives (3) | Pick the work AI should take, set where people approve, read an AI results report | A one-page company AI plan with every approval point named |
| Supervisors (6) | Set the team's standard for checking AI's work and write standard prompts for their staff | A checklist per team, plus at least 5 prompts in the shared library |
| Chat admins (12) | Draft replies with AI, then check price, stock and customer name before every send | Time per chat, and % of replies that need fixing after sending |
| Accounts / documents (5) | Have AI summarise and pre-key documents without putting personal data into a public AI | Time per document, plus 100% on the PDPA test |
The sample above is made up. This one is not.
Who asked for what, what the AI did, and who approved it — reading this is the skill the training builds, not just prompting.
Results to expect
Measured in numbers — not feelings
60–80%
Share of staff using AI on real work
Of those trained, within 4 weeks of the workshop (from the cases we have run; before training it is usually under 20%)
down 30–50%
Time on documents and chat
Measured on the same set of sample work before and after, with quality still meeting the checking standard or better
up 2 levels
Score for checking AI's work
Typically from taking the answer exactly as it comes, to knowing what to check and where, and answering every PDPA question correctly
Budget
How we charge — straight up
Priced as a package per training round, by the number of tracks and learners, including 4 weeks of coaching. No ongoing monthly cost.
Small shop / team of 1–10
One track, half a day online — about one part-time employee for a month
SME of 10–50
Two or three tracks over 1–2 days on-site — about one to two months of staff salary
Mid-sized company of 50–300
Several cohorts across departments, with courses built per department, priced by the number of cohorts
Enterprise / listed
A company-wide training plan with train-the-trainer, so your own people can carry it on. Quoted to scope.
Included in the price
- A before-and-after skills assessment per person, with a report for leadership
- Workshops built on your team's real work, split by role
- A manual, a prompt library for your company, and your AI / PDPA rules
- Four weeks of coaching, through a question channel and weekly sessions
Guarantees
Safe — you can always back out
FAQ
Before you decide — ask anything
Our staff are older and not good with computers. Can they learn this?
Yes, because we teach from the work they already do every day, not from technology. Anyone who can type on LINE can start, and the assessment beforehand puts people in a group that moves at the right pace for them.
What does being able to check AI's work actually mean?
Knowing where AI usually goes wrong — numbers, names, dates, references — and having a standard to check against every time, plus knowing which data must never go into a public AI. That skill matters more than writing elegant prompts.
Is on-site any different from online?
The content and the measurement are the same. On-site suits larger groups who want to work through it together and ask questions live; online suits teams across several branches, or small teams. For a team of ten or fewer we usually suggest half a day online, then coaching.
Do we need to have AI tools already?
No. We help pick tools that suit how sensitive your data is and what your budget allows, before the training. If you already have one, we teach on that — and if the data is very sensitive we may suggest a Private LLM alongside it.
Will it fade out like the last training we ran?
That is exactly why there are 4 weeks of coaching and measurement per person. Learners have to use it on real work and report every week, and supervisors see the numbers on who is using it and who is stuck, so they can follow up. It does not end on the training day.
How do we start?
Book a free 30-minute call, no obligation. Tell us which team you want using AI and on what work, and within a week we will propose the tracks, the number of days, and how we will measure it.
Related cases
See the real thing we already built
A one-person shop with AI as its admin, bookkeeper and marketer
under 1 minute Chat reply time
See this case Multi-branch retail · Mid-sized · 200 peopleA leadership report at 07:00 every morning, with nobody writing it
0 hrs Time spent on the report
See this case Enterprise / legal · Enterprise · 300+ peopleAn in-house LLM that answers from your documents, with nothing leaving the company
-60% Time spent finding documents
See this caseServices that usually come next
Want the team actually using AI, not just having tried it?
A free 30-minute call. Tell us which team does what, and we will say which track to start with, how long it takes, and how it gets measured.