Agentic Workflow Design
Design work that flows on its own
Pick one process and lay it out so an AI agent takes the job in, does it, and passes it on. The steps that are not needed come out; people stay at the decisions. You get the blueprint and a prototype you can watch running before anything is built for real.
Work in
Agentic Workflow Design+ human approval
To the customer
A person approves before it ever reaches the customer· drag to rotate
Timeline
1–3 weeks per workflow, depending on how many systems have to be connected
Your time
The one person who owns the job gives about 1–2 hours a week, for interviews, design reviews and trying the prototype
Deliverables
6 deliverables
Starts with
A free 30-minute call
Example: Design work that flows on its own
LIVE DEMO1 · Work arrives
2 · The AI agent does it
- A map of the work as it is today (As-is)
- The blueprint for the new workflow
- The human approval points (human-in-the-loop)
- Quality gates and a rollback plan
- A data map and PDPA rules
3 · You just approve
Every blueprint has a human approval point for work that touches money or customers. We do not design AI that reaches a customer without a person seeing it.
Result
1–2 points
Steps left to people
Who it is for
Is this service right for you?
A fit if you…
- Businesses that know which job hurts most — quotes, appointments, reconciliation — but cannot picture where AI would take over
- Teams who have been through an audit and want to see the top-ranked workflow take shape before paying to build it
- Owners and managers who fear AI slipping up with money or customers, and want to see the approval points and quality gates first
- Companies with their own IT team or vendor who need a clear blueprint to build from
Not yet, if…
- Not sure which job to start with — do the AI Readiness Audit first, to rank payback across the whole company
- Want a working system straight away without reviewing a design first — see Implement & Coach, which has the design built in
What it fixes
What this service unlocks
What you get
Real deliverables you can hold
Steps
How it runs step by step
1–3 weeks per workflow, depending on how many systems have to be connected in total
Step 1 / 4 · Pick the job and study it on the floor
2–3 days
- 12–3 days
Pick the job and study it on the floor
We agree on one process, then sit with the team as they work and collect the documents, chats and files they use.
- 23–5 days
Draft the blueprint and the decision points
- 33–5 days
Build the prototype on sample data
- 41–2 days
Hand over and decide what comes next
Sample of the output
An extract from a blueprint: quotes from chat
Taken from a real blueprint with system names made generic. It shows who does each step and what the system must pass before it moves to the next one.
Read the customer chat, pull out items and quantities
Who does itAI
Quality gateEvery item identified; if any are missing, ask the customer
Pull prices from the price file, check stock in the system
Who does itAI
Quality gatePrice is in the current file and stock is sufficient; if not, tell sales
Draft the PDF quote with the terms
Who does itAI
Quality gateTotal matches the lines, discount within the set threshold
Review and approve before sending
Who does itPerson (manager)
Quality gateApproved on the phone · a discount over the threshold must be changed or refused
Send to the customer and record it in the sales system
Who does itAI
Quality gateSent and logged; if it fails, notify admin
| Step | Who does it | Quality gate |
|---|---|---|
| Read the customer chat, pull out items and quantities | AI | Every item identified; if any are missing, ask the customer |
| Pull prices from the price file, check stock in the system | AI | Price is in the current file and stock is sufficient; if not, tell sales |
| Draft the PDF quote with the terms | AI | Total matches the lines, discount within the set threshold |
| Review and approve before sending | Person (manager) | Approved on the phone · a discount over the threshold must be changed or refused |
| Send to the customer and record it in the sales system | AI | Sent and logged; if it fails, notify admin |
The sample above is made up. This one is not.
The full agent chart — who picks up what, who it hands to, each with its own budget and status. This is the “blueprint and prototype you see running” this page promises.
Results to expect
Measured in numbers — not feelings
1–2 points
Steps left to people
From a job that used to pass through 5–7 pairs of hands, the design usually leaves only the approval points
down 60–90%
Time per job
From the cases we have run, work that took half a day usually ends up in tens of minutes, because nothing waits in a queue
all 6 measures
Numbers before you build
Hours, baht, turnaround, errors, volume and satisfaction — all estimated from the prototype in advance
Budget
How we charge — straight up
Priced per workflow by complexity: how many steps and how many systems have to be connected. Paid once, when the blueprint and the prototype are delivered — with no commitment to have us build it.
Solo / small shop (1–5 people)
A single job across one or two systems, LINE plus Sheets say — about one part-time employee for a month
SME (5–50 people)
A cross-department job across 2–3 systems with several levels of approval — about one full-time salary
Mid-sized to enterprise (50+ people)
Work that has to reach ERP/CRM and pass IT and legal, quoted per project, usually as a set of several workflows
Included in the price
- A map of the current work with baseline numbers
- The complete blueprint (agent / systems / approval points / quality gates / rollback)
- A data map and the PDPA approach for that job
- A prototype running on sample data, with one round of revisions
- A budget and schedule estimate for the real build, for us or for your own team
Guarantees
Safe — you can always back out
FAQ
Before you decide — ask anything
How is a blueprint different from a normal requirements document?
A requirements document says what the system should be able to do. Our blueprint says, step by step, who does it (AI or a person), which systems get touched, what has to pass, and who it bounces back to if it fails — with a prototype you can actually click, not just paper.
What data or systems do we have to prepare?
Only samples of past real work — chats, documents, the files you use — and read access to the systems involved. The prototype runs on mock data or old data with customer names removed, so you do not have to open the live systems to us yet.
We already have an IT team or a vendor. Can we build from this blueprint ourselves?
Yes. It is written so a technical team can pick it up directly: systems, data and quality gates are all specified. Plenty of companies have their own team build it and ask us to review before go-live, which is usually cheaper and leaves the team understanding their own system.
How many workflows at a time, and which job should go first?
Start with one — the most painful job with the lowest risk — so the team sees a real result before you widen. If you cannot choose, we will point at one in the free 30-minute call, or run an audit to rank the whole company.
Once the design is done, how long until the real system?
A job that has been designed and prototyped is usually built for real within about 30 days, because the approval points, the quality gates and the integrations are already agreed. Most of the time nothing in the design has to change during the build.
Related cases
See the real thing we already built
A quote out of a chat message, done in 10 minutes
10 minutes Time per quote
See this case Clinics & healthcare · SME · 12 peopleBooked, reminded and followed up — without the admin having to remember
-38% No-shows
See this case Logistics & COD · SME · 40 peopleStatus updates, COD reconciliation and collections, on their own
-30% Overdue balances
See this caseServices that usually come next
Tell us about your most painful job, in 30 minutes
A free call, no obligation. We will tell you how that job should be designed as a workflow, where a person has to approve, and what numbers you can expect.