Logistics & COD · SME · 40 people

Status updates, COD reconciliation and collections, on their own

AI updates customers itself, reconciles cash-on-delivery against the bank every night, and chases overdue balances in order

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Work in

COD & collections+ human approval

To the customer

A person approves before it ever reaches the customer· drag to rotate

Work arrivesCustomers ask where their parcel is a hundred times a dayThis is where the old way starts

The AI agent does itThe AI agent does itAn AI agent answers status questions straight from the courier system, and tells customers proactively when the status changes

A person decidesA person approvesMismatched reconciliations, and suspending a customer for non-payment, both need a person to confirm

Result-30%Overdue balances

Example: COD & collections

LIVE DEMO

1 · Work arrives

Customers ask where their parcel is a hundred times a day

2 · The AI agent does it

An AI agent answers status questions straight from the courier system, and tells customers proactively when the status changes
Every night it reconciles COD against transfers, flags only the mismatches, and sends reminders at 3, 7 and 14 days
Connects to LINE OA
Connects to Courier system (API)

3 · You just approve

Mismatched reconciliations, and suspending a customer for non-payment, both need a person to confirm

Approve in one click

Result

-30%

Overdue balances

-30%

Overdue balances

within 3 months

-80%

"Where is it?" messages

answered automatically

15 minutes

Reconciliation

was 2 hrs/day

Before · through 3 hand-offs, each waiting on someone free

Today

3 steps, all by hand

1Customers ask where their parcel is a hundred times a day
2COD reconciled at end of day in Excel
3Nobody chases overdue balances systematically

With keelz

2 steps

1An AI agent answers status questions straight from the courier system, and tells customers proactively when the status changes
2Every night it reconciles COD against transfers, flags only the mismatches, and sends reminders at 3, 7 and 14 days

This is what you actually get

What your team sees every day once it is running — a person still approves anything that matters (Delivered in 5 weeks)

Today's round and COD totalEvery day at 18:00

Parcels today148

Delivered132

Returned / rebooked16

COD reconciledTHB 318,400

Customers are updated along the way · anything that does not match is raised to a person immediately

An illustrative example — the names and figures are invented so you can see the shape of the work; the real thing is built around your business.

Where people decide

Mismatched reconciliations, and suspending a customer for non-payment, both need a person to confirm

What it connects to

LINE OACourier system (API)Bank statementGoogle Sheets

Delivered in 5 weeks

Other use cases

All use cases A quote out of a chat message, done in 10 minutes Booked, reminded and followed up — without the admin having to remember Purchase orders from email and LINE, into the ERP automatically Read client receipts, post them, reconcile, close the month sooner An in-house LLM that answers from your documents, with nothing leaving the company A week of content, short video and social — approved once A leadership report at 07:00 every morning, with nobody writing it Applications screened, interviews booked, everyone answered — inside a day Rank on Google and inside AI answers (SEO · AEO · GEO), measured weekly A one-person shop with AI as its admin, bookkeeper and marketer Applications, parent questions and document chasing, around the clock Ad leads qualified, viewings booked, follow-ups never dropped

Want to know whether this fits your business? Book a free 30-minute call

No cost, no commitment — tell us how the work really runs and we will point out where starting pays off most

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