Frequently asked questions
Still weighing it up? The answers are here
The 15 questions customers ask most before they decide, answered plainly, with no technical jargon.
Start with the one job that hurts most. Nothing to rip out, and no IT person needed on your team.
Getting started
5 questionsWe are small, only a handful of staff — can we start?
Yes — and it usually pays back faster than at a large company, because the steps are simpler. We start with the single most painful workflow, at an entry budget of about what one part-timer costs.
Our team is not technical at all. Will they cope?
What we build runs in the background. Your team keeps using the channels they already know — LINE, chat, email — and training until they are comfortable is included in every engagement.
Do we have to replace the systems we already use?
No. We connect to what you have — LINE OA, Google Sheets, your accounting software, your sales system or ERP. Ripping out a company's systems is an unnecessary risk to take on the very first job.
What should we prepare before the first call?
Nothing at all. If you happen to have an example of work that eats time — a customer chat, a quote, a report you redo every week — bringing it helps us point at the right starting place more precisely.
How much of our team's time does this take?
About 1–2 hours a week in the first month, mostly your team trying it and telling us what does not match the real job. After that it is just their normal reviewing — nobody has to babysit the system full time.
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Data safety
Data tiers, approval points, checks, and a switch to back out
How it works
Four steps, from a free call to widening one spot at a time
A free 30-minute call — ask us anything
Tell us how the work really runs and we will say plainly what is doable, and what your business should not take on yet.